Last updated: 2025. This Privacy Policy applies to all players using the 10 ph platform at 10ph.org. If you have questions about how your data is handled, please visit our FAQ page for guidance.
When you register and use the 10 ph platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, contact number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. When you use the platform, we automatically collect technical data including your IP address, device type, browser information, and session activity logs. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall user experience. We only collect information that is relevant and necessary for the purposes described in this policy.
The personal data we collect is used for the following purposes:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by law. You may withdraw your consent to receive marketing communications at any time by updating your account preferences.
10 ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. These service providers are contractually required to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your personal data may be transferred to the new entity, subject to the same privacy protections described in this policy.
We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 10 ph platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We regularly review and update our security practices to address emerging threats and vulnerabilities. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to keep your login credentials confidential at all times.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary tofulfil our legal and regulatory obligations under Philippine law. In most cases, this means we will retain account records and transaction data for a minimum of five years following account closure, in line with applicable anti-money laundering and financial record-keeping requirements. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request the closure of your account, we will begin the data retention countdown from the date of closure, and you will be notified of the expected deletion timeline. For questions about specific retention periods that apply to your data, please visit our FAQ page.
As a player based in the Philippines, you have the following rights in relation to your personal data held by 10 ph:
To exercise any of these rights, please contact our support team through the platform. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data privacy law. Please note that some requests may be subject to identity verification before we can process them, to ensure that your data is not disclosed to an unauthorised party.
The 10 ph platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device that allow us to recognise you when you return to the platform. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You can control cookie settings through your browser preferences, but please note that disabling certain cookies may affect the functionality of the platform. We do not use cookies to collect sensitive personal information or to track your activity on third-party websites.
10 ph may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through your registered account. Your continued use of the platform following the posting of any changes constitutes your acceptance of the updated policy. We encourage all players to review this page periodically to stay informed about how we protect your personal data. If you do not agree with any changes to this policy, you should stop using the platform and may request the closure of your account.
Quick answers to what Filipino players most often ask about how their personal information is handled.
We are committed to keeping your personal information secure and transparent. If you have questions about your privacy rights or how the platform works, our FAQ page has the answers — or create your account today and experience the platform for yourself.